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Reference services/information literacy

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  1. Trauma-Informed Leadership in Libraries
    Trauma-Informed Leadership in Libraries
    Janet Crum|David H. ...

    From £80.00

  2. The Emerald Handbook of Modern Information Management
    The Emerald Handbook of Modern Information Management
    James M. Matarazzo|T...

    From £183.99

  3. Technical Services in the 21st Century
    Technical Services in the 21st Century
    Samantha Schmehl Hin...

    From £99.99

  4. Re-envisioning the MLS
    Re-envisioning the MLS
    Johnna Percell|Linds...

    From £78.99

  5. Re-envisioning the MLS
    Re-envisioning the MLS
    Johnna Percell|Linds...

    From £78.99

  6. Figuring It Out
    Figuring It Out
    Katy Miller|David H....

    From £80.00

  7. Building Community Engagement and Outreach in Libraries
    Building Community Engagement and Outreach in Libraries
    Kathryn Moore Crowe|...

    From £73.99

  8. Building and Sustaining Positive and Healthy Work Environments
    Building and Sustaining Positive and Healthy Work Environments
    Kim Duckett|Nancy Fa...

    From £80.00

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Assessment/testingInterviewingRecruitment advertisingQualificationsSelection
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Management styles/techniques
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Human resource policy
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Employment law
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Employee behaviour
Employee attitudesEmployee commitment/motivationEmployee participation/engagementIntention to leave/employee retentionJob satisfaction
Workforce planning
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Information & knowledge management
Information & communications technology
Communications & networksCommunications technologyInternetIT protocols & standards
Information management & governance
CopyrightIntellectual propertyInformation privacyInformation policyInformation managementInformation legislationFreedom of informationData protectionData/computer securityRecords management
Information systems
Data management systemsGrey systemsInformation storage systemsInformation systems applicationSystems modelling & cybernetics
Knowledge management
Communities of practice/knowledgeIndividual knowledgeKnowledge management systemsKnowledge repositoriesKnowledge sharing
Law & contracts
Contract law
FIDIC (Fédération Internationale des Ingénieurs-Conseils) contractsICE (Institution of Civil Engineers) contracts & commentariesIChemE (Institution of Chemical Engineers) contractsJCT (Joint Contracts Tribunal) contractsJoint Venture AgreementsMF contracts (Model forms of general conditions of contract)Subcontracts
Dispute resolution & claims
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Methods of measurement
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Leadership & management
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Quality systemsResilience
Library & Information science
Classification & cataloguing
AbstractingCataloguingClassificationIndexingTaxonomies/thesauri
Collection building & management
BibliometricsConsortiaDatabasesScholarly communications/publishingSerials managementStock revisionSubscription agents
Information behaviour & retrieval
Information in societyInformation literacyInformation searchesInformation user studiesMetadata Reading
Librarianship/library management
HR in librariesLibrary administrationLibrary designLibrary financesLibrary promotionLibrary strategyLibrary systems managementLibrary technology
Library & information services
Document deliveryLendingLibrary instructionReference services/information literacyResearcher services
Records management & preservation
ArchivesDisaster planning in librariesDocument managementInformation repositoriesRecords management
Management science & operations
Logistics
Distribution management & systemsHumanitarian logisticsLogistics modelling/simulationMaterials management/handlingMilitary logisticsPackagingReverse logisticsStorage/warehousingTransport operations
Service management
Service-dominant logicService innovationService operationsService quality/excellenceService scienceValue creation
Quality management/systems
Continuous improvement/kaizenQuality control & reliabilityQuality cultureSix sigma/zero defectsTotal quality management
Quality assurance
AwardsRegulationsStandards
Project management
Project controlProject failuresProject management methods
Production planning & control
Enterprise resource planningInventory controlProduction controlProduction schedulingProduction/capacity planningWorkflow management
Production/office services
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Product design & development
Computer-aided design (CAD)Concurrent/simultaneous engineeringNew product developmentPatents/trademarksProduct testing
Operations/process management
Business process managementOperations strategyProcess controlProcess efficiencyService operationsTechnology management/strategy
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Computer-aided manufacturingContinuous production Flexible manufacturing systemsLean production/Toyota production system Production scale (craft, mass, batch, job production)Quick response manufacturing
Management science/operations research
Decision sciencesOperational researchQualitative techniquesQuantitative techniquesQueuing theoryWork study/scientific management
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Marketing
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Cost-plus pricingPremium pricingPricing policyTarget pricingUnit pricing
Marketing science/history
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Arts marketingServices marketingRegional marketingQuantitative marketing researchQualitative marketing researchNiche marketingMarketing policyMarketing modelsMarketing mixMarketing ethicsMarket segmentation/target marketsMarket orientation/positioningInternet marketingGreen marketingDirect marketingDatabase marketingCustomer orientationBuzz marketingSocial marketing
Market research/consumer behaviour
Consumer behaviour Customer demographicsCustomer insight analysisMarket research & methods
International marketing
Country of origin effectsExport marketing/supply chainGlobal marketing strategyInternational advertisingInternational brandingInternational market entryInternational retailing
Distribution channels & markets
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Customer relations
Customer information/analyticsCustomer loyaltyCustomer profilingCustomer relationship managementCustomer satisfactionCustomer service
Corporate communications
Corporate hospitalityCorporate imageInvestor relationsPublic relationsSocial media strategy
Sales management & selling
Agents/dealershipsE-sellingKey accountsSales campaignsSales information/forecasting/reportingSales performanceSalesforceSelling methodsVendors
Policy & Environment
Sustainable Food Systems
Food supply chainsCorporate Govenance
Food Governance
Food SecurityPower dynamicsGovernmental Policy
Agri-foods
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Food Tech & Innovation
AI & Big Data in Food Systems
Professional development
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Planning
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Psychopathology
GeneralPost-Traumatic Street Disorder (PTSD)Personality DisordersMemory DisordersEating DisodersDissociative Identity DisorderDepressionCompulsive BehaviourBipolar DisorderAutism Spectrum DisordersAttention-Deficit Disorder (ADD-ADHD)Anxieties & PhobiasAddictionSchizophrenia
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Public policy & environmental management
Environment & society
Environmental justiceSocioeconomic impacts of environmental policies
Environmental educationEnvironmental issues
Climate changeEnvironmental healthEnvironmental issues in tourismEnvironmental issues in transportSustainabilityUrbanization
Environmental management
Coastal managementDisaster risk managementEnergy Environmental impact assessmentPollution managementRiver management
Environmental politicsEnvironmental technology & innovation
Sustainable engineeringSmart citiesSustainable structuresSustainable agriculture
Food & nutrition
Consumer food purchasingFood marketingFood packagingFood safetyHealthy eating initiativesNutritional analysis of food
Policing
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Politics
Comparative politicsSocial & ethical dimensionsPublic adminstration & managementPolitics & the mediaPolitical theoryPolitical philosophyInternational relationsInternational politicsGovernmentEnvironmental politicsRegulatory policy
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Science
Biomaterials
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Digital technologiesEnergy & materials
Photonics
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Solvent-free chemistry
Materials scienceNanotechnologySurface engineering
Sociology
Comparative & historical studies
Economic sociologyGlobal sociology/global empiresPost-colonialismSociological archives
Digital sociology
Digital inequalities & accessSocial media & online communitiesSurveillance, privacy, & digital ethicsDigital labour & the gig economyArtificial intelligence & algorithmic governanceDigital health & wellbeingDigital cultures & identities
Poverty & social welfare
Social Class, Gender, & EthnicityGovernment & PoliticsPolicy
Sociology of Development
MigrationStratification & Inequality
Work, economy & organizations
InequalityLabour movementsMobilityOccupationsPovertySociology of consumptionWork & family
Urban & rural sociology
Cities/suburbsCommunityCountrysideSociology of the environmentSpace/boundaries
Sociology of the family
AbuseAgeingAdulthoodChildren/youthDeath/dyingLife courseMarriage/divorceParentsPregnancy
Sociology of religionSociology of education
Sociology of learningSociology of schoolsEducational inequalitiesPower & identitySocial changeIntersectionalitySociology of teaching/schools
Sociology of culture, media, sport & communication
ArtsDigital technology, computing, InternetHeritage/museumsMedia/mass mediaSocial mediaSportInclusion/exclusion in education Technology access
Sociology of crime & law
Public administration & managementJuvenile crimeLaw enforcement/correctional Legal institutions
Social theory
AltruismRationalitySocial theoriesSymbolic interactionism PhilosophyMoralityMarxismEmotionsBordieuWeber
Race & ethnic studies
MinoritiesMulticulturalismRacial identityRightsWelfare
Political sociology, policy & social change
Collective behaviourHuman rightsSocial class/powerSocial conflictsSocial movementWar/peace
Medical sociology
Drug & alcohol addictionMedical demographicsScience in sociologyReproduction Sociology of health & illness
Gender studies
BodiesFemininity & masculinityGender violenceIdentityLesbian, gay, bisexual, transgender studiesSex & sexuality
Disability Studies
Family IssuesPolitics of DisabilityWork & LabourSocial IssuesPublic Policy/GovernmentSex & Sexuality
Strategy
Business ethics
Corporate social responsibilityCritical management studiesSustainabilityWhistleblowing
Organizational performance
Balanced scorecardBenchmarkingBusiness process improvementCorporate growthPerformance measurement/metricsProductivityProfitShare prices
Management history/theory
Business historyManagement gurus Management historyManagement theory
International business
GlobalizationInternational business lawInternational business strategyInternational business theoryInternational operationsMultinationalsPolitical business risk
Environmental management strategy
Environmental management systemsGreen issuesStakeholder engagementSustainable development
Entrepreneurship
Business climate/policyBusiness formation/start-upsEntrepreneurial skillsFamily firmsIntrapreneurshipSmall businesses Social enterpriseVenture capital
Disaster management
Contingency planningCrisis managementDisaster recoveryInterim management
Digital transformation
AI & machine-learningDigitization of business Technology policy
Corporate strategy
Business developmentDiversificationIT strategyJoint ventures/strategic alliancesMergers & acquisitionsPortfolio strategyRelatedness/conglomerate strategiesStrategic management/planningTurnarounds
Corporate governance
AccountabilityBusiness lawBoards of directors/senior management:Corporate ownershipGovernance guidelinesMission statements/vision
Competitive strategy
Added value/value chainCompetitive advantage/gamingCompetitor intelligenceDifferentiationDynamic capabilitiesResource-based view/core competenciesShareholder valueStakeholder managementStrategic intent
Research & development
CreativityIdeas generationInnovationR&DTechnology transfer
Tourism & hospitality
EcoTourism & sustainability
Coastal tourismResponsible tourism/hospitalityTerrorism/disasters & tourism Sustainable tourismTourism & the environmentTourism & minorities
Events management
Conferences/conventions managementFinancial/risk management of eventsFestival managementEvent strategy/leadershipEvent sponsorship/fundraisingEvent planning & designEvent marketing/public relationsEvent logistics/business relationsEvent innovationsEvent evaluationVolunteer/people management
International tourism & hospitality
Culture & heritage managementDestination culture Educational tourismIndiginous cultures & tourismTourist culture & behaviourTrends in tourism & hospitality
Sport, recreation & leisure
Leisure travelLuxury fashion & culturePhysical education & tourismSport tourismSports developmentSports events
Tourism & hospitality management/marketing
Brand image in tourismTourist facilities managementRural tourismNiche tourismMedical tourism & travelHotel managementHealth & wellness tourismFood & beverage managementDestination management/marketingDark tourismUrban tourism
Tourism development & planning
History of tourismDisaster management in tourismHospitality industryTerrorism & tourismTourism economicsTourism ethics & lawTourism geographyTourism industryTourism planning & policy
Service quality in tourism & hospitalityTourism technology
E-commerce in tourismE-Intermediaries in tourismLocation-based services/global positioning systemsMobile/wireless technologies in tourismSecurity & privacy in tourism technologySelf-service technologies in tourismTourism applications & systemsVirtual presence in tourism
Transport
Modes of transport
AviationHighwayMarine transportationMotor carriersPedestrians & bicyclistsPipelinesPublic transportationRail
Operations & preservation
Maintenance & preservationOperations & traffic managementSecurity & emergencies
Transport designTransport planning & environment
EnergyEnvironment/sustainabilityTransport in societyTransport economicsTransport planning & forecasting
Transport policy & organizationTransport safety, systems component & users
Freight transportationPassenger transportationSafety & human factorsTerminals & facilitiesVehicles & equipment
Transportation
Air transport
Airports
CyclingDigital technologiesFreight transportHighways
Asphalt & bitumenCar Parking/Car ParksPavements & footwaysRoad maintenanceRoad safetyStreets & their furnitureTraffic engineering
Intelligent transport systemsRailways
Underground rail
Urban transportWaterborne transport
United Nations Sustainable Development Goals
UN SDG 1: No povertyUN SDG 16: Peace, justice & strong institutionsUN SDG 15: Life on landUN SDG 14: Life below waterUN SDG 13: Climate actionUN SDG 12: Responsible consumption & productionUN SDG 11: Sustainable cities & communitiesUN SDG 10: Reduced inequalitiesUN SDG 9: Industry, innovation & infrastructureUN SDG 8: Decent work & economic growthUN SDG 7: Affordable & clean energyUN SDG 6: Clean water & sanitationUN SDG 5: Gender equalityUN SDG 4: Quality educationUN SDG 3: Good health & well-beingUN SDG 2: Zero hungerUN SDG 17: Partnerships for the goals
Water engineering & wastewater management
CanalsDigital technologiesDrainage
Land drainageSustainable urban drainage systems (SUDS)Surface water run-offUrban drainage
Water supply & distribution
Catchment management Dams & reservoirs Demand management & leakage controlPipelines & aqueductsPotable water treatmentPumping stations
Water qualityWastewater & sludge
Sediment & contaminant transportSewers
SedimentationRiversIrrigationHydrologyHydraulicsGroundwaterFluid mechanicsFlood defence & control
Dredging
Wetland management
Browse Series
Advanced Series in ManagementAdvances in Accounting Behavioral ResearchAdvances in Accounting Education: Teaching and Curriculum InnovationsAdvances in Agricultural Economic HistoryAdvances in Airline EconomicsAdvances in Applied Business StrategyAdvances in Applied MicroeconomicsAdvances in Appreciative InquiryAdvances in Austrian EconomicsAdvances in BioethicsShow More..