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Embedded in and interrelated with its broader socio-economic and political context, the tourism system currently faces profound challenges. Against this backdrop, the book Tourism Policy-Making in the Context of Contested Wicked Problems offers a contemporary and interdisciplinary perspective on tourism public policy to aid the description, analysis, and explanation of these wicked and interconnected, complex policy problems. Current problem-solving capabilities and competences of governments to deal with specific tourism policy issues (or wicked problems) such as the climate emergency, tourism mobility, indigenous disadvantages, the COVID-19 pandemic, or the P2P economy are critically analysed and some interesting insights are offered into transition pathways towards tourism sustainability.
The book is part of the Advances in Culture, Tourism and Hospitality Research series which seeks to advance knowledge and sense-making skills in interpreting cultural, organisational, and personal influences relating to tourism and hospitality behaviours. This broad objective includes examining unconscious and conscious thinking processes of tourists, guests, and/or service providers in contexts that relate to tourism and hospitality.
Chapter 1. Interrogating Tourism and Hospitality’s Wicked Employment Issues Through the Lens of Paradox Theory; Tom Baum, Deirdre Curran, Anastasios Hadjisolomou, Olga Gjerald, Tone Therese Linge, Kate Inyoung Yoo, and Anke Winchenbach
Christof Pforr is Professor of Tourism and Discipline Leader (Tourism, Hospitality & Events) with the School of Management & Marketing, Faculty of Business & Law, Curtin University, Australia.
Markus Pillmayer is Professor for Destination Management and Destination Development at the Department of Tourism at the Munich University of Applied Sciences, Germany.
Marion Joppe is a Distinguished Professor Emerita in the School of Hospitality, Food and Tourism Management, University of Guelph, Canada.
Nicolai Scherle is Professor for Intercultural Management and Diversity, University of Applied Sciences for Economics and Management (FOM) in Munich, Germany.
Harald Pechlaner is Head of the Center for Advanced Studies at Eurac Research (Italy), Chair of Tourism and Founding Dean of the School of Transformation and Sustainability at the Catholic University of Eichstätt-Ingolstadt (Germany).