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The Quiet Workforce: Redefining HR for Silent Quitting delves into the growing phenomenon of silent quitting, where employees disengage emotionally and mentally from their work, while still fulfilling the bare minimum of tasks. The author explores the underlying causes of this trend, including burnout, lack of voice in the workplace, and disconnection from organisational culture.
Centred on sustainable organisational performance, The Quiet Workforce presents actionable strategies to transform silent quitting into employee engagement. It highlights the crucial role of HR in creating an organisational culture that prioritises communication, recognition, and proactive leadership. With fascinating insights for both business academics and professionals, it shows how organisations can cultivate a more engaged workforce, reduce turnover, and create a thriving, loyal workplace culture—a necessity in today’s business world where employee engagement has never been more critical.
Chapter 1. Recognizing Silence: Quiet Quitters, Employee Experience, and Systemic Causes; Anuja Sehgal
Jaspreet Kaur is an Associate Professor at the University School of Business, Chandigarh University, India. With a robust educational background, she has earned an MBA in Hospital Management with a specialization in Human Resource Management (HRM) and a Ph.D. in Business Management. Her scholarly pursuits delve into areas such as organisational behaviour and strategic management in the healthcare industry.