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List of contributors. Preface (W.A. Pasmore, R.W. Woodman). Conversations and the epidemiology of change (J.D. Ford). Organizational development as facilitating the surfacing and modification of social rules (C. Lundberg). Collaboration and allegory: extending the metaphor of organizational culture in the context of interorganizational change (J.W. Grubbs, R.B. Denhardt). Making change permanent: a model for institutionalizing change interventions (A.A. Armenakis et al.). TQM and organizational change: a longitudinal study of the impact of a TQM intervention on work attitudes (J.A-M. Coyle-Shapiro). Implementing effective cross-functional teams: a multilevel framework for analysis (L.W. Lam et al.). Collaborative organizing: an "ideal type" for a new paradigm (P.J. Robertson). The relational healing dimension of organizational development: transformative stories and dialogue in life-cycle transitions (G.S. Khalsa, D.S. Steingard). The professionalization of organization development: a status report and look to the future (C.K. Weidner II, O.A. Kulick). About the contributors.