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List of Tables. List of Figures. List of Charts. List of Appendix Sections. Acknowledgements. Dedication. Executive Summary. Chapter 1 Introduction and overview. Chapter 2 Literature review. Chapter 3 Theoretical framework. Chapter 4 Research methods. Chapter 5 Sample characteristics. Chapter 6 Findings and interpretation – Content analysis. Chapter 7 Findings and interpretation – Survey questionnaire. Chapter 8 Findings and interpretation – Interviews. Chapter 9 Conclusions. References. Appendices. Subject Index. Studies in managerial and financial accounting. Studies in managerial and financial accounting. Copyright page.