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Current and future societal developments are likely to affect various populations differently. Tectonic shifts, new or accelerated by Covid-19, have affected many populations in distinctively different ways that cannot be ignored given their collective impact on workforces and workplaces alike. Their story must be told.
The USA’s changing demographics also must be considered. Based on US Census data, by the year 2045, the nation is expected to become a minority majority country. In other words, all minorities when bundled together will then become a majority for the first time in US history. This in turn will have significant implications for large segments of society, including service providers who specialize and work closely with many of these different populations. Diversity will be manifested in a variety of ways. It is essential as a society to stop and consider what this means for delivering quality services to so many different populations, each one of which will likely present with its own unique set of circumstances, dynamics, and needs that must be examined and addressed.
One Size Doesn’t Fit All is unique in addressing this issue and doing so in such a way that maximizes the positive impact these special populations can have on the service delivery system and the country’s future economic well-being. It offers a service-delivery-driven, “best-practices” approach for working with diverse, special populations, with each chapter focusing on a different yet important population. One Size Doesn’t Fit All readily assists practitioners and policy makers with how they might best serve the emerging needs of many different populations with whom they likely interact, serve, direct, and/or fund.
Chapter 1. Small Business Owners and the Pandemic: From Bleak Prospects to Promising New Opportunities – A Few Lessons to Remember; S. Charles Malka
The changing nature of the workplace has been a hot topic for the past three decades. Continuing innovations in technology and the recent pandemic have provided momentous changes to how work is performed and the overall experience of the modern worker. Artificial intelligence now enters stage right, providing substantial benefits and yet considerable uncertainty in terms of its effect on what work will look like in the next few years. These paradigm shifts in how and where work is performed have different impacts on various sectors of the population. This book provides viewpoints of numerous authors regarding how the workplace experience of many special populations has been and might be affected by the numerous variables in play. Anyone interested in understanding the likely varied experiences of different subsets of the workforce will enjoy the chapters presented in this volume.
The most successful coaches and consultants are masters at crafting recommendations that solve a specific problem for a specific person or organization at a specific time. Their success reflects the philosophical belief and pragmatic approach that “one size doesn’t fit all”. That same approach is the editorial foundation and title of Tiell and Malka’s thought proving book. Kudos for their superb section of contributions providing state of the art recommendations that will be applauded by policy makers and those specific communities affected by those policies.
S. Charles Malka, MA, MBA, PhD, is currently an adjunct professor of management at Lindsey Wilson College, USA.
Robert H. Tiell, MA, is a career and vocational consultant at The Psychology Resource Group, USA.