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List of Contributors. Introduction. Continuity and change in the structure of union representation in the U.S. Airline Industry, 1969–1999. Longitudinal stability in union wage determination: Evidence from the U.S. automobile assembly industry, 1970–1999. Employee acceptance of the crew chief program in the postal service: an analysis with pre and post data. The evolution of an alternative grievance procedure: The Columbus Typographical Union No. 5, 1859–1959. Certification outcomes and returns to shareholders in Canada. HR/IR professionals' educational needs and master's program curricula. Are we properly training future HR/IR practitioners? A review of the curricula. Executive insights into HR practices and education. Developing new proficiencies for human resource and industrial relations professionals.