This book can be opened with

1. Benchmarking the New Economy: the lisbon process as policy context for indicators Graham Room 2. Key Indicators for the New Economy Andrea de Panizza and Mauro Vissaggio 3. Enhancing productivity requires more than ICT alone, Bart van Ark 4. The national accounts of knowledge-based economies, Mark de Haan and Myriam van Rooijen-Horsten 5. The intangible economy: KEY indicators of the hidden productive capacities, Clark Eustace 6. IT investment, ICT use and UK firm productivity Tony Clayton, Raffaella Sadun and Shikeb Faroouqui 7. Travel agents and ICT technologies, Cees van Beers and Harry Bouwman 8. ICT Maturity and firm productivity: Adding organisational aspects to the equation Xander de Graaf 9. Visualizing innovation in services: Exploration and validation of new indicators, Jeroen de Jong, Gerhard Meinen and Patrick Vermeulen 10. The stability of the New Economy: an alternative approach Teodoro Dario Togati 11. The New Information Economy and the measurement of economic growth, Adrian Winnett 12. The measurement of progress in e-Government Teun Wolters