Managing Technology and Middle- and Low-skilled Employees

Advances for Economic Regeneration

Claretha Hughes|Lionel Robert|Kristin Frady|Adam Arroyos

Emerald

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Paperback / softback

9781789730807

12 September 2022

$28.99

Hardback

9781789730784

23 July 2019

$104.99

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9781789730777

23 July 2019

$28.99

eBook (ePub)

9781789730791

23 July 2019

$28.99

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As technological change and digital disruption becomes normalized in the fourth industrial revolution, workplace leaders are seeking new solutions to evolving problems. Managing Technology and Middle- and Low-Skilled Employees is an illuminating study of workplace leadership for improving the employee experience and adjusting the organizational culture to reduce tensions between technology and people at work.

Reliance on artificial intelligence has created apprehension and anxiety among some employees and the general public as they try to understand whether or not employees will be replaced by new technologies. This book examines technological developments, such as artificial intelligence and big data, and reveals the practical implications of how people and new technologies can co-exist, harmoniously, within the workplace through virtual teams.

Managing Technology and Middle- and Low-Skilled Employees offers routes to new solutions for scholars and professionals in the fields of business, human resource development, human resource management, information systems, and workforce development.

Chapter 1: Introduction Chapter 2: Middle Skill Level Employees and Technological Environments Chapter 3: Virtual Teams and Technological Environments Chapter 4: A Hiring Paradigm Shift Through the use of Technology in the Workplace Chapter 5: Artificial Intelligence, Employee Engagement, Fairness and Job Outcomes Chapter 6: Designing and Managing Technology Innovation Training and Development for Middle Skill, Low Skill, and Disadvantaged Workers Chapter 7: Managing People and Technology in the Workplace Chapter 8: Emerging Technologies and Trends

This volume details the changing use of technology to manage people and middle-skill and low-skilled employees and how to manage the demands of technology as it relates to human resources. It discusses rapidly changing technologies in the workplace; challenges in recruitment, upskilling, and management practices as they relate to the integration of technology with middle-skill-level workers; challenges faced by virtual teams; strategies for the inclusion of the aging workforce; the use of artificial intelligence to manage and engage employees; designing and managing technology innovation training and development for middle-skill, low-skill, and disadvantaged workers; managing people and technology in the workplace; and emerging technologies and trends.
- Annotation ©2019

Claretha Hughes is a Professor of Human Resource and Workforce Development at University of Arkansas, USA. Her research focuses Her research focuses on value creation through human resource and technology development and in 2012, she received the R. Wayne Pace Book of the Year Award for her book, Valuing People and Technology in the Workplace (2012).

Lionel Robert is an Associate Professor of Information at the University of Michigan School of Information, USA. He has published in numerous reputable journals and is currently associate editor for Information & Management and ACM Transactions of Social Computing. He is also the current general co-chair for ACM Group 2020.

Kristin K. Frady is an Assistant Professor at Clemson University, USA. Her research agenda focuses on how organizational leadership and learning in educational, community, and workforce development applications influence innovative and technologically infused educational programs, leadership, and policy solutions.

Adam Arroyos is the Founder and CEO of Grandslam Performance Associates, LLC (GPA), a leading provider of leadership development, executive development, workforce development, organizational development, and nonprofit development. Alongside his extensive career experience, he is also the author of PerformanceGPA®: Achieving High Performance through Service (2012).