Managing Silence in Workplaces

Sivaram Vemuri

Emerald

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9781789734461

15 August 2019

$104.99

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9781789734454

15 August 2019

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9781789734478

15 August 2019

$104.99

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Silence within the workplace restricts change, transformation and the innovation of organizations. It can also be detrimental to the health and well-being of individual employees.

Managing Silence in Workplaces investigates the costs of silence to the individual, the organization and society at large. In examining the coexistence of voice, noise and silence, the book demonstrates that management of silence is not possible in isolation of these other concepts. Adopting an interdisciplinary approach towards managing silence in workplaces, the book traces individual employee silence as movements in five zones of silence – hope, indifference, helplessness, hopelessness and exit.

Looking at both the employer and employee perspectives, Sivaram Vemuri advocates the need to nurture hope to better manage and address the costs of silence to the individual employee and the organization. By incorporating examination of ethics into the management of silence in the workplace, the book proposes that silence can be managed better by the resolute pursuit of consciousness and breaking down the communication of real and imaginary barriers in workplaces and in the minds of the employees of organizations. It is an illuminating book for practitioners and researchers working within human resources management, as well as managers of organizations in any field.

Chapter 1. The silent killer Chapter 2. Paying attention to silence Chapter 3. Conceptualizing silence Chapter 4. Types of silence in the workplace Chapter 5. Measuring silence in the workplace Chapter 6. Application in real-world contexts; Sivaram Vemuri and Silpi Dhungana Pant Chapter 7. Conclusions

The author discusses management challenges related to dealing with employee silence in workplaces and maximizing employee contributions. He emphasizes the need for leaders and managers to recognize coping strategies that employees use to communicate their feelings, and he outlines a transdisciplinary approach to the management of silence, discussing the costs of silence, the importance of managing it, the need to pay attention, the role of ethics and decision making, and employee participation; types of silence in the workplace related levels of employee participation, such as engagement, indifference, helplessness, hopelessness, and exit; methods for measuring silence; and applications to the real-world contexts of public agencies and private institutions.
- Annotation ©2019

Sivaram Vemuri is an Associate Professor of Economics at Charles Darwin University in Australia. He is an avid researcher within the field of economic policy and development, applying economic theory to real world issues. He has published numerous journal articles and conference papers in international journals, has authored book chapters on a wide-range of subjects, and is the co-author of The Ethics of Silence (2017).