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Chapter 1. IntroductionChapter 2. 4D Branding Chapter 3. Perceptual Branding Chapter 4. Emotional Branding Chapter 5. Social Branding Chapter 6. Cultural Branding Chapter 7. Conclusion Literature Index
What elements are important in a brand depends on what type of brand it is, says Pogorzelski, and he identifies four types of brands based in turn on the consumer's perception, emotional response, social bond, and cultural idea. For each he describes the area, the goal, tools, levels, and effects. Among his details are category code and its connection with the brand, consumer experience as testing ground for emotions, roles played by brand community members, narrative types in word-of-mouth advertising, and brand as religion.