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Chapter One: Modern Relevance Chapter Two: The Historical Development of London Transport Chapter Three: Follow the Money: The investors, passengers and employee Chapter Four: Who shall Guard the Guards? The Governance of London's Transport Chapter Five: Solving the London Transport Problem Chapter Six: Conclusions for Theory and Public Debate
The author provides a systematic analysis of the history of London transport from 1905 to 1948, focusing on whose financial interests it operated in, its governance, and its leadership and the implications of these aspects. He concentrates on why events occurred and business, organizational, and management history and the present service and theories of quasi-public or hybrid organizations, rather than what and how events happened. He describes the historical development of London transport through the themes of finance, governance, and management; the transport's investors, employees, and passengers; governance and the lack of accountability of the London Passenger Transport Board; and how inefficiencies and temptations of unaccountable power were avoided through management by Lord Ashfield and Frank Pick.