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1. Understanding Older Adult Technology Use: An Introduction to the ICT User Typology 2. Enthusiasts: The Technological Evangelists 3. Practicalists: The Technological Tool Users 4. Socializers: The Technological Social Butterflies 5. Traditionalists: The Keepers of Technological Tradition 6. Guardians: The Technological Resistance Fighters 7. Understanding the ICT User Typology and the User Types 8. User Types and the Life Course: Towards Understanding the Universality of User Types 9. The ICT User Typology in Context: A Theoretical Perspective 10. Breaking the Digital Divide 11. Discovery of the ICT User Typology
Birdland presents a theory of information and communication technology use by older adults--the ICT User Typology--that not only explains the diversity in older adult technology use, but also helps practitioners, scholars, and designers understand the older adult population's needs and wants when it comes to technological interactions. The five user types she finds are enthusiasts, practicalists, socializers, traditionalists, and guardians. She also discusses understanding user types and typology, user types and the life course, a theoretical perspective, breaking the digital divine, and her discovery of the typology.