Symbolic Interaction and AI

Shing-Ling S. Chen
Emerald
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Hardback
9781837086931
01 December 2025
$124.00
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9781837086924
01 December 2025
$124.00
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9781837086948
01 December 2025
$124.00

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  • Description
  • Contents
  • About

Artificial Intelligence (AI), an umbrella term that includes any device capable of emulating or even exceeding human capabilities, emerged as computer technologies became more sophisticated and complex. Recent rapid developments in AI have utilized the pattern-matching capacity to create words, images, and sounds, often referred to as Generative AI. In 2022, Open-AI unveiled ChatGPT, a computer program designed to simulate conversation with users. After receiving input from users, ChatGPT displayed the capacity to provide lifelike answers, that appeared filled with human insight.

Given the rapid advancement of AI in transforming social life, authors in this volume explore the implications of the emergent interaction between humans and AI technologies. They each provide a fine-grain view of the social forms associated with the use of AI technologies, using symbolic interactionist concepts such as identity, reflexivity, the self, the generalized other, time, place, and more as pivots of analysis.

Symbolic Interaction and AI demonstrates the utilities of symbolic interactionist theorizing in understanding the consequences of AI use in social life, as well as how the research of AI technologies could enhance the development of symbolic interactionist theories.

PART A. Symbolic Interaction and AI

  • Chapter 1. AI and Para-Interaction; Shing-Ling S. Chen and Michael Katovich
  • Chapter 2. Prompt Engineering Meets “Definition of the Situation” and Identity Theory: Using ChatGPT to Study Big Social Media Datasets from a Qualitative Symbolic Interactionist Perspective; J. Patrick Williams, Samuel Judah, Rolf Lyneborg Lund, and Yu Xie
  • Chapter 3. From Mead to Machine: Conversational Choreographies with ChatGPT and the Emergence of the Socio-Technical Self in Generative AI; Martin Berg
  • Chapter 4. External Intelligence: Oracles, Divination and Animism, and the Use of LLMs/Generative AI; Michael D. Fischer, Sally A. Applin, and Sridhar Ravula
  • Chapter 5. Hey Alexa, Who Will I Be?: A Theoretical Exploration on Personal Assistants and the Shaping of the Future Self; Theodoros Kouros
  • Chapter 6. From Dear Diary to Dear Chatbot: Technological Formats and Mental Health; Matt Amos, Maxwell Kayser, and Shing-Ling S. Chen
  • PART B. New Interactionist Research
  • Chapter 7. Flustered Faces and Helping Hands: The Importance of Teamwork in Teaching; Susie Scott and James Hardie-Bick

Shing-Ling S. Chen is Professor of Mass Communication in the Department of Communication and Media at the University of Northern Iowa, USA. Trained by Carl J. Couch as a symbolic interactionist, she studies information technologies and social orders, as well as communication processes and social relationships.