Digital Transformation in Tourism and Hospitality
Sustainable Management Strategies for Long-Term Excellence
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In the era of a constantly changing tourism and hospitality landscape, Digital Transformation in Tourism and Hospitality: Sustainable Management Strategies for Long-Term Excellence serves as a comprehensive guide on how to lead, innovate, and sustain forward-thinking approaches within the industry. Catering to leaders, entrepreneurs, and academics, it distils ground-breaking ideas about the impact of digital innovations and how sustainability-centric practices are shaping the future of travel. Explore how emerging technologies—such as artificial intelligence, data analytics, and digital marketing—can be leveraged to create seamless, immersive guest experiences while addressing critical environmental and social challenges.
Digital Transformation in Tourism and Hospitality is a roadmap to future-proof leadership, filled with case studies, expert insights, and actionable frameworks. From implementing green technology to optimizing digital operations, each chapter provides a deeper understanding of how to achieve sustainable success in an industry where environmental and social responsibility are essential for differentiation and resilience. Whether you are a tourism professional, business strategist, or academic, this book equips you to drive responsible growth and achieve long-term excellence in a digitally driven world.
Chapter 1. Impact of AI in Travel and Tourism Industry: A Future Roadmap; Nilanjan Ray, Indranil Mutsuddi, Moumita Roy, Tanmoy Majumder, and Sulagna Das
- Chapter 2. Artificial Intelligence Applications for Reducing Carbon Footprint in Tourism; C. Vijai
- Chapter 3. Bridging the AI Divide: Reskilling the Indian Tourism Workforce; Charu Sheela Yadav and Malavika Bora
- Chapter 4. Predicting Inter-Destination Tourism Flow Using Graph-Based Deep Learning: A Comprehensive Framework for Enhanced Tourism Management and Strategic Planning; C.V. Suresh Babu and Kalyan Kumar V L
- Chapter 5. Impact of Pricing and Quality on Purchasing Decisions for Sustainable Products in Tourism: A Consumer Perspective; Soumi Das Gupta, Anuradha Yadav, Vijay Prakash Sharma, and Vijay Prakash Gupta
- Chapter 6. Navigating Digital Opportunities: E-Entrepreneurship in Tourism; Rohit Mahajan
- Chapter 7. Digital Customer Experience Management for Sustainable Tourism: A Predictive Analytics Model; Mohit Kumar, Pravin Kumar Agarwal, and Rishish Mishra
- Chapter 8. The Transformative Impact of Digital Technology on Geographical Indications Tourism; Megha Gautam and Richa Yadav
- Chapter 9. Digital Tourism: Legal Regulations and Economic Benefits for Sustainable Growth; Vijay Prakash Gupta, Sakshi Arora, and Poonam Gulati
- Chapter 10. Smart Tourism destinations for the Smart Millennials' Travel behaviour: A review Analysis; Praveen Kumar and S. Chandra Sekhar
- Chapter 11. Sustainability and Innovation as Drivers of the Digital Transformation in Tourism and Hospitality; Vijay Prakash Gupta, Nammi Lalitha, Manoj Kumar Mishra, and Ayaz Ahmad
- Chapter 12. Green Certifications, Indian Hospitality Businesses, and Sustainability options; Shaheed Khan and Freeda Maria Swarna M
- Chapter 13. Smart Technology in Tunisian Tourism Management through Virtual Spaces Design in Archaeological Sites: Sustainability and Enhancing Visitor Experience; Wissem Ben Chikha and Léo-Paul Dana
- Chapter 14. Emerging Trends in Tourism and Hospitality: Exploring Digital Transformation, Sustainability, and Experience Economy; Rachana Saxena and Deepak D.
- Chapter 15. Digital Transformation in Tourism and Hospitality: Towards Sustainable and Innovative Management; Ines Ben Chikha, Léo-Paul Dana, and Anis Jarboui
- Chapter 16. Sustainopreneurship Amongst Namibian SMEs Post-Covid-19; Wilfred Isak April and Léo-Paul Dana
- Chapter 17. Strategic Management of Tourism and Hospitality Sector in Sri Lanka: Navigating the Digital Transformation Era; Chanuka Swarnathilake and K. Udani
- Chapter 18. Harnessing Emerging Technologies for Sustainable Tourism: Stakeholder Roles and Strategic Innovations; Aidin Salamzadeh, Morteza Hadizadeh, Vitor Braga, Md. Mizanur Rahman, and Ali Esmaeil Zadeh
This insightful edited book shines a spotlight on how emerging digital technologies are revolutionizing the travel and tourism sector. Through a blend of up-to-the-minute case studies, examples and rigorous analysis, it equips both researchers and industry leaders with the perspectives needed to navigate—and shape—tomorrow’s tourism landscape. An essential companion for anyone committed to understanding and advancing the digital frontier in travel.
Léo-Paul Dana is Visiting Professor at LUT School of Business and Management, Lappeenranta University of Technology, Finland and Professor at Dalhousie University, Canada.
Anuj Kumar is the Head of Research and Associate Professor at Rushford Business School, Switzerland, and an Honorary Research Fellow at INTI International University, Malaysia.
Vijay Prakash Gupta is an Associate Professor and Ph.D. Coordinator at GLA University, Mathura, with 18 years of experience in education and research.