Purpose-Driven Innovation
Lessons from Managing Change in the United Nations
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- Description
- Contents
- Reviews
- About
Purpose-Driven Innovation takes readers inside the UN Lab for Organizational Change and Knowledge (UNLOCK) to discover a new theory of change management, developed to help managers navigate accelerating, global, societal challenges such as the Covid-19 pandemic. Using real UN cases, arranged according to the UN change framework, the authors show how this new theory works in the real world, overcoming bureaucratic obstacles and the challenges of the digital era.
This is the first book to set out how change management models work in practice in the context of the Sustainable Development Goals (SDGs). It is an essential primer for all organizations, small and large, public or private, within and outside of the United Nations, working to help achieve the SDGs through organizational change in the wake of crisis.
Section 1. A Purposive Approach to Change Management
- Chapter 1. Towards Purposive-Driven Change Management
- Chapter 2. A Practice of Purpose-Driven Change Management
- Chapter 3. The UNLOCK Framework
- Section 2. Managing Change in the UN: Precedents Revealed in Cases
- Chapter 4. Innovating in the UN
- Chapter 5. Delivering Diversity and Inclusion Changes in the UN
- Chapter 6. Transforming Global Shared Services in the UN
- Chapter 7. Launching ERP Systems to Deliver Successful Change
- Chapter 8. Involving Change Agents to Ensure Successful Changes
- Chapter 9. Uniting Governance, Risk, and Compliance to Generate Cultural Change
- Section 3. The Future of Change Management
- Chapter 10. Refining and Unlocking Change Management
- Chapter 11. Designing New Change Cases
- Chapter 12. Conclusion
From two authors with first-hand experience comes the most innovative answer to the formidable challenge of managing change in a complex organization. A must read for anyone interested in the United Nations and in change management.
Its great to see a very tangible and timely outcome from the UN Lab on Organizational Change and Knowledge (UNLOCK). A case based approach to organizational change makes this book a must read for everyone interested in understanding and navigation organizational change in the context of the SDG’s, the UN and other large international organizations.
Though not everyone has yet realized (or accepted it), we are long past the days when organizations could treat their decision making as purely technical exercises aimed at generating success by narrow definitions (like profit or shareholder value). Resilience, societal concerns and objectives, the actions of governments and NGOs, and the views of all stakeholder must increasingly be considered. This book provides lessons from the worldwide organization that has confronted this reality most directly – the United Nations. The authors were there, on the front lines. Open-minded leaders will find much here to think seriously about.
Besides providing access to valuable UN data and experiences, the authors’ unique analysis gives organizations a timely set of lessons and tools to better navigate these turbulent times.
This is a valuable reference for change management in multi-cultural organizations with a global presence.
Jens P. Flanding trained as an economist at Royal Holloway College and McGill University and earned his doctorate from the London School of Economics and Political Science. He is Faculty for Designing and Managing Organizational Change at the United Nations System Staff College and a Member of the Change Management Peer Network of the UN Laboratory for Organizational Change and Knowledge. He has led strategic change initiatives for Deloitte Consulting clients and senior staff member at the IMF, UNHCR, UN Environment, and PAHO/WHO. He authored, with Genevieve and Sheila Cox, award-winning The Technology Takers: Leading Change in the Digital Era (Emerald Publishing, 2019).
Genevieve M. Grabman is an attorney with a Juris Doctor from Georgetown University Law Center, a Master of Public Health from Johns Hopkins University, and a bachelor’s in political science from the University of North Carolina. Genevieve is a District of Columbia Commission on the Arts and Humanities Fellow and member of the UNLOCK Peer Network. She has led policy reforms at UNHCR and PAHO/WHO and began her career at UNICEF as a Peace Corps Volunteer. She authored Challenging Pregnancy: A Journey through the Politics and Science of Healthcare in America (University of Iowa Press, 2022) and, with Jens, The Technology Takers: Leading Change in the Digital Era.