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Chapter 1. Introduction to the 4th industrial revolution and libraries; Josiline Phiri Chigwada, Collence Chisita Chapter 2. The 4th industrial revolution and the libraries; Delight Promise Udochukwu, Chidimma Agunwamba Chapter 3. Library 4.0 and sustainable development: challenges and opportunities; Grace Msauki Chapter 4. Understanding the information user in the electronic age; Nneka Chinaemerem Agim, Ngozi Maria Nwaohiri Chapter 5. Application of industry 4.0 in delivering library services to special need library users; Iroeze Pauline, Comfort N. Owate Chapter 6. Compatibility analysis of virtual reference services in ABCD software-based website; Md. Nazmul Islam, Md. Nurul Islam, Egbert de Smet, Shahajada Masud Anowarul Haque Chapter 7. Packaging and repackaging of information products and services for effective service delivery; Mercy Ekenma Echem, Ebisemen Patience Lulu-Pokubo Chapter 8. The role of Librarian in the 21st Century; Janet Onomeh Ubogu Chapter 9. Academic library research support services in the maker culture era; Llarina Gonzalez Solar, Viviana Fernandez-Marcial Chapter 10. Research support services in academic libraries in the digital environment in Zimbabwe; Thembelihle Hwalima, Nqobulwazi Khanye Chapter 11. Quality assurance of library and information services in the 4th industrial revolution to achieve the sustainable development goals; Josiline Phiri Chigwada Chapter 12. Quality assurance and marketing of library services and products: a case of Midlands State University; Austin Tonderai Nyakurerwa Chapter 13. Marketing of library collections and services in the 21st century environment: the use of social media technologies; Rosemary Maturure, Donald Rakemane Chapter 14. Do libraries need to market the services and resources? Anna Kaushik, Shweta Pandey Chapter 15. Capacity building for library and information science professionals in university libraries; Stephen Tsekea Chapter 16. Reskilling the library workforce for the fourth industrial revolution; Ngozi Maria Nwaohiri, Moses C Nwosu