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PART I. IN PRACTICE Chapter 1. Introduction to supporting and engaging online learners; Rachel Scott and Jaimie Hoffman Chapter 2. Transforming the practice of student affairs professionals: creating an ecosystem of support that is inclusive of online learners; Jaimie Hoffman and Autumn Willinger Chapter 3. Reshaping the online student experience; Molly A. Mott, Kristyn Muller, and Michele Forte Chapter 4. Beyond instruction: scaling support for a large online master’s program; David Joyner PART II. INNOVATIVE APPROACHES Chapter 5. Connecting with online learners: case studies from a Scottish university; Lorraine Syme-Smith, Louise Campbell, and Lynn Boyle Chapter 6. Facilitating co-curricular connections among millennial and generation Z students in digital environments; Shelly Price Williams and Pietro A. Sasso Chapter 7. Promoting student engagement with data-driven practices; Jeremy Anderson, Heather Bushey, Maura Devlin, and Amanda J. Gould Chapter 8. One university: an interdepartmental collaboration model to enhance online student engagement; Roland Nuñez Chapter 9. Engaging students in asynchronous advising using the dynamic student development metatheodel: towards a critical approach; Pietro A. Sasso and Tyler Phelp Chapter 10. Engaging with online graduate students through writing support and employment; Jessica J. Jones Chapter 11. Student transitions: academic support for postgraduate online distance students; Louise Connelly Chapter 12. Supporting online students in professional doctoral programs; Melora Sundt and Leslie Wheaton Chapter 13. Medical vs. social models of disability: increasing inclusion and participation of students in online and blended learning in higher education; Nathan Whitley-Grassi, Bryan J. Whitley-Grassi, Shaun C. Hoppel, and Melissa Zgliczynski