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PREFACE LIST OF CONTRIBUTORS PART I: THEORETICAL PERSPECTIVES Chapter 1. SUSTAINABILITY INDICES IN LATIN AMERICA: CAN FINANCIAL MARKETS PUSH FOR CSR?; Adrian Zicari Chapter 2. FOR A NON-STRATEGIC APPROACH TO CSR: CONNECTEDNESS AND SOCIAL VALUE; Isaac Nahon-Serfaty and Rafael Pedraza-Díaz Chapter 3. CURRENT TRENDS AND FUTURE CHALLENGES OF COMMUNICATION POLICIES AND PRACTICES REGARDING THE MANAGEMENT OF CORPORATE SOCIAL RESPONSIBILITY (CSR): THE CASE OF LATIN AMERICA SMEs; María V. Carrillo and Juan L. Tato Chapter 4. UNDERSTANDING THEORIES OF CORPORATE SOCIAL RESPONSIBILITY IN THE IBERO-AMERICAN HOSPITALITY INDUSTRY; Lukman Raimi Chapter 5. MAPPING THE CHANGES OF CSR STAKEHOLDER PERCEPTIONS IN A CONTEXT OF ECONOMIC DEPRESSION IN SPAIN: AN APPROACH FROM COMMUNICATION AND GOVERNANCE; Joana Diaz-Pont PART II: EMPIRICAL PERSPECTIVES Chapter 6. CSR ONLINE COMMUNICATION IN LATIN AMERICA: AN ANALYSIS OF SOCIAL MEDIA PLATFORMS; Lina M. Gomez and Ramón W. Borges-Tavárez Chapter 7. RESPONSES TO CSR APPEALS IN NON-PRESCRIPTION DRUG ADS: EVIDENCE FROM BRAZIL AND THE UNITED STATES; Isabell Koinig, Sandra Diehl, and Barbara Mueller Chapter 8. CORPORATE SOCIAL RESPONSIBILITY IN PORTUGUESE COMPANIES: COMMUNICATION PRACTICES ONLINE; Luísa Augusto Chapter 9. MEASURING CSR PERFORMANCE: AN APPROACH TO EVALUATE COLOMBIAN COMPANIES; Lucely Vargas Chapter 10. ANALYSIS OF PUBLIC RELATIONS MANAGEMENT AS A SUSTAINABLE PILLAR IN ECUADORIAN ORGANIZATIONS IN DIFFERENT CONTEXTS; Ana Maria Durán, Pedro Mosquera, and Melita Vega Chapter 11. CORPORATE SOCIAL RESPONSIBILITY PRACTICES AND PROGRAMS AS A KEY STRATEGIC ELEMENT IN ORGANIZATIONAL PERFORMANCE; Arisleidy Terrero, Rosaliz Santiago-Ortega, Zulma Medina-Rivera, and José Berrios-Lugo PART III: CASE STUDIES Chapter 12. ANCIENT GRAINS AND NEW MARKETS: THE SELLING OF QUINOA AS STORY AND SUBSTANCE; John Drew, Aaron Sachs, Cecilia Sueiro, and Rick Stepp Chapter 13. ENGAGING CSR DRIVERS IN S.M.E S BUSINESS CONVERSATIONS: A PILOT STUDY IN IBERO-AMERICA; Tom Cockburn, Khosro Jahdi, and Cheryl Cockburn-Wootten Chapter 14. CORPORATE SOCIAL (IR) RESPONSIBILITY IN BRAZIL: Companies, Power and Ties Intertwined; Maria Alice Nunez-Costa, Lucía Bravo, José Eduardo Pereira-Filho, and Elaine Borin
The 14 essays in this volume examine aspects of corporate social responsibility and corporate governance in Ibero-America, exploring the relationship between organizations, business, and society. Contributors working in business, communication, and other fields in Latin America, Puerto Rico, North America, Europe, and Nigeria consider various types of business and organizations and provide theoretical perspectives on sustainability indices in Latin America, a non-strategic approach to corporate social responsibility, communication policies and practices regarding the management of corporate social responsibility, theories of corporate social responsibility in the hospitality industry, and stakeholder perceptions in the context of economic depression in Spain; empirical perspectives on social media platforms for corporate social responsibility communication, responses to corporate social responsibility appeals in non-prescription drug ads, online communication practices in Portuguese companies, the corporate social responsibility performance of Colombian companies, public relations management as a sustainable foundation in Ecuadorian organizations, and corporate social responsibility practices and programs as a key strategic element in organizational performance; and case studies of the global demand for quinoa and its impact, small and medium-sized businesses, and Brazil.