Foreword; Melanie N. Clay.
- Preface, Beyond the Online Course; Jason B. Huett and Anthony A. Piña.
- Part I. Leading Innovation and Change.
- Chapter 1. Institutionalization of Distance Education in Higher Education; Anthony A. Piña.
- Chapter 2. Attributes and Barriers Impacting Diffusion of Online Education at the Institutional Level: Considering Faculty Perceptions; Jason Neben.
- Chapter 3. Barriers to Adoption of Technology-Mediated Distance Education in Higher-Education Institutions; Baiyun Chen.
- Chapter 4. Six Barriers Causing Educators to Resist Teaching Online, and How Institutions Can Break Them; Dana Gutman.
- Chapter 5. Bridging the Divide: Reconciling Administrator and Faculty Concerns Regarding Online Education; Leah E. Wickersham and Julie McElhany.
- Part II. Leading Course and Program Design.
- Chapter 6. Expert Instructional Designer Voices: Leadership Competencies Critical to Global Practice and Quality Online Learning Designs; Marcia L. Ashbaugh.
- Chapter 7. Three Levels of Planned E-learning Interactions: A Framework for Grounding Research and the Design of E-learning Programs; Atsusi Hirumi.
- Chapter 8. Key Interactions for Online Programs Between Faculty, Students, Technologies, and Educational Institutions: A Holistic Framework; Jomon A. Paul and Justin D. Cochran.
- Chapter 9. Universal Course Shell Template Design and Implementation to Enhance Student Outcomes in Online Coursework; Arthur J. Borgemenke.
- Chapter 10. Knowledge Building in an Online Cohort; Mary E. Engstrom, Susan A. Santo and Rosanne M. Yost.
- Chapter 11. Converting a Conventional University to a Dual Mode Institution: The Case of the University of Botswana; Ontiretse S. Tau.
- Part III. Leading the Development and Support of Online Students.
- Chapter 12. Supporting the Distant Student: The Effect of ARCS-Based Strategies on Confidence and Performance; Jason B. Huett, Leslie Moller, Jon Young, Marty Bray and Kimberly C. Huett.
- Chapter 13. Online Instruction: Student Satisfaction, Kudos, and Pet Peeves; C. Eugene Walker and Erika Kell.
- Chapter 14. Assistive Technology: Enhancing the Life Skills of Students with Learning Disabilities; Aries Cobb.
- Chapter 15. Supervision on Site: A Critical Factor in the Online Facilitated Internship; Kaye B. Dotson and Hui Bian.
- Part IV. Leading the Development and Support of Online Faculty and Staff.
- Chapter 16. Effects of Staff Training and Development on Professional Abilities of University Teachers in Distance Learning Systems; Shahinshah Babar Khan and Saeed-ul-Hasan Chishti.
- Chapter 17. Maximizing HR Professionals' Leadership Role in E-Learning for Organizational Effectiveness; Jane Waweru.
- Chapter 18. Off-Site Faculty Perspectives on Online Experiences; Barbara L. Stewart, Carole Goodson and Susan L. Miertschin.
- Chapter 19. Pragmatic Methods to Reduce Dishonesty in Web-Based Courses; Newell Chiesl.
- Chapter 20. Assessing Online Faculty; Anthony A. Piña and Larry Bohn.
- Chapter 21. How University Faculty Members Develop Their Online Teaching Skills; Steven W. Schmidt, Elizabeth Hodge and Christina Tschida.
- Part V. Legal and Accreditation Issues.
- Chapter 22. Accreditation, Benchmarks, and Guidelines in Distance Education; Soonhwa Seok.
- Chapter 23. Who Owns Online Course Intellectual Property; Douglas A. Kranch.
- Chapter 24. Intellectual Property and Online Courses Policies at Major Research Universities; Kathryn Ann Loggie, Ann E. Barron, Elizabeth Gulitz, Tina N. Hohlfield, Jeffrey D. Kromrey and Phyllis Sweeney.
- Chapter 25. The Legal Environment of Accessible Post-secondary Online Learning; Kevin L. Crow.