Answer Intelligence

Raise your AQ

Brian Glibkowski
Emerald
Emerald

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Paperback / softback
9781839828737
14 April 2021
$33.99
eBook (PDF)
9781839828706
14 April 2021
$33.99
eBook (ePub)
9781839828720
14 April 2021
$33.99

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  • Description
  • Contents
  • About

Shortlisted for The Business Book Awards 2022: Smart Thinking category

Answer Intelligence: Raise your AQ is a book about six answers: story, metaphor, theory, concept, procedure, and action. By fully incorporating questions into those answers, Brian Glibkowski showcases how readers can not only elevate their understanding of questions and answers, but also reimagine what it means to communicate effectively. The book identifies five High AQ practices that distinguish expert communicators. Featuring chapters which each cover a different form of AQ such as Sales AQ, Interview AQ, Coaching AQ, and more, the book includes real-life examples of elevated answers.

With contributions from representatives of organizations such as Salesforce, Center for Healthcare Innovation, Boston Mutual Life Insurance, as well as academics, the book provides comprehensive insight into AQ from across the professional and research spaces. Giving readers access to an app allowing them to do an AQ self-assessment, the author equips his audience to use the skills and behaviours presented to improve and hone their own AQ.

Part 1. Answer Intelligence (AQ) Introduction Chapter 1. Answers deserve our attention Chapter 2. AQ came from the Golf Course  Chapter 3. AQ Explained Using AQ  Part 2. 5 High AQ Practices  Chapter 4. High AQ Practice 1: Provide six answers Chapter 5. High AQ Practice 2: Answer twice Chapter 6. High AQ Practice 3: Provide complements Chapter 7. High AQ Practice 4: Answer with style Chapter 8. High AQ Practice 5: Answer in context Chapter 9. Behavioral and Cognitive Markers of High AQ  Part 3. AQ Conversations  Chapter 10. Interview AQ  Chapter 11. Sales AQ  Chapter 12. Coaching AQ  Chapter 13. Brand AQ  Chapter 14. Wealth Management AQ  Chapter 15. Physician AQ  Chapter 16. Learning and AQ  Part 4. Do we need AQ? Yes Chapter 17. Communication  Chapter 18. Intelligence

    Brian Glibkowski PhD is Associate Professor of Management at North Central College in Illinois, USA and CEO of Semplar Science Corp. His research focuses on the role of questions and answers in business and society.