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List of Contributors. Introduction. An exploratory study of strategic performance measurement systems. Service quality, service recovery, and financial performance: An analysis of the US airline industry. Nonfinancial performance measures and earnings management. Quantifying the impact of cost accounting system design on manufacturing performance: a simulation approach. How decision preference impacts the use of persuasive communication frames in accounting. Facilitating a team culture: a collaborative balanced scorecard as an open reporting system. Examining both sides of stakeholder engagement: behavioral implications in interorganizational alliances. Management control and Web-based corporate reporting: An empirical exploratory study. EDITORIAL BOARD. STATEMENT OF PURPOSE AND REVIEW PROCEDURES. Advances in management accounting. Advances in management accounting. Copyright page. EDITORIAL POLICY AND MANUSCRIPT FORM GUIDELINES.