This book can be opened with

Tracing Issues in Communication: Relevance and Freedom of Expression Relevance: A Review of the Literature and a Framework for Thinking on the Notion in Information Science. Part II (Saracevic); Intellectual Freedom in Libraries: Then and Now (Cohen and Minow); Focusing on Library Services and Resources Reference ServiceFrom Certainty to Uncertainty (Rettig); Progress in Health Sciences Librarianship: 1970-2005 (Cogdill); Oral History: Prospects and a Retrospective (Fogerty); Library Buildings at the Threshold of Change (Jones); Tailoring Services to Different User Groups The Burden of Being Special: Adding Clarity about Communicating to Researching and Servicing Users, Special and Otherwise (Dervin, Reinhard, and Kerr); Progress in School Library Media Programs: Where Have We Been? Where Are We Now? And Where Are We Going? (McCarthy); The Undergraduate Library and Its Librarians in the Large Research University: Responding to Change to Remain Vital and Relevant (Lucas) Educating the Profession for the Future Library Professionals for the 21st Century Academy (Barlow and Aversa); The CLIR Fellowship and Academic Librarianship, or Frodo Meets Google (Rentfrow); Quality Assurance in Library and Information Science (LIS) Schools: Major Trends and Issues (Tammaro).