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SECTION A: Marketing, Sales and Service Forecasting Chapter 1. Exploring the Suitability of Support Vector Regression and Radial Basis Function Approximation to Forecast Sales of Fortune 500 Companies; V. Evangelista and R. Rommel Chapter 2. Buy-Online-and-Pick-Up-in-Store Strategy and Showroom Strategy in the Omnichannel Retailing; F. Yang, X. Li and Z. Huang Chapter 3. Service Contracts for Delays in Delivery; A. Mitra SECTION B: Economic, Financial and Insurance Forecasting Chapter 4. Growth Business Cycles and the Great Recession: Comparing State and County Unemployment Costs per capita for North Carolina; C. M. Keller and J. W. Kleckly Chapter 5. Dimension Reduction in Bankruptcy Prediction: A Case Study of North American Companies; S. Nguyen, E. Golas, W. Zywiak and K. Kennedy Chapter 6. Detecting Non-Injured Passengers and Drivers in Car Accidents: A New Under-Resampling Method for Imbalanced Classification; S. Nguyen, G. Niu, J. Quinn, A. Olinsky, J. Ormsbee, R. Smith and J. Bishop SECTION C: CEO Compensation and Operations Forecasting Chapter 7. Regression Modeling of the Peer Group of Verizon Corporation for the CEO of Verizon; D. Pai, K. Lawrence and S. M. Lawrence Chapter 8. Regression Modeling Based on a Peer Group for the Executive Compensation of AT&T CEO; R. Klimberg, K. Lawrence and S. M. Lawrence Chapter 9. Agent Based Queuing Model for Call Center Forecasting and Management Optimization; G. Niu, J. Vadiveloo and M. Xu
Business scholars present recent findings on the forecasting of marketing, sales, and service; economic, financial, and insurance forecasting; and forecasting CEO compensation and operations. Specific topics include exploring the suitability of support vector regression and radial basis function approximation to forecast sales of Fortune 500 companies, service contracts for delays in delivery, detecting non-injured passengers and drivers in car accidents: a new under-resampling method for imbalanced classification, regression modeling based on a peer group for the executive compensation of AT&T CEO, and an agent-based queuing model for call center forecasting and management optimization.